Terms & Conditions
Home and Dry Sussex Limited
Home and Dry, Unit 1, St James Works, Chichester, PO19 7NN
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You can contact us, here.
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Our VAT registration number is 203963615.
Our company is registered in England with registration number is 08299910.
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Terms
By entering and using this site, it is assumed you have read and accepted these terms of use. If you don’t accept, you should close the website and not re-enter it.
These terms may change without notice.
This website should always be available online. However, we acknowledge that it may be down at times, for example when updating the site, or if there is an issue with the server.
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Content
We try to make sure all information and content is as accurate and up to date as possible, but sometimes we might miss something, so it is not guaranteed.
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Unless stated otherwise, all content belongs to Home and Dry or is licenced for commercial use.
Commercial use of any content from this website is not permitted. You should seek rights.
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Cancellation
If you want to cancel an order, please contact us as soon as possible.
We may have already started washing or cleaning your item, if this is case, we will not be able to cancel your order.
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Quality
We do our best to deliver the quality you expect, in the time promised. If you're unhappy with the results of anything we do, please let us know and we’ll do what we can to make it right.
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Uncollected orders
We will retain uncollected orders for up to 3 months from the date you place your order. After this, we reserve the right to dispose of any uncollected items. We may also refuse to accept orders from you if you do not collect items which are for payment in-store.
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SPIN TO WIN COMPETITION
"Spin to Win" Promotional Terms & Conditions
By participating in the "Spin to Win" activity on the Home and Dry website, you agree to the following terms and conditions:
1. Marketing Consent & Data Privacy
By entering your email address to spin the wheel, you explicitly grant Home and Dry permission to add your email address to our newsletter database. You agree to receive marketing content, updates, special offers, and news from us via email. You may unsubscribe from these communications at any time via the link in the footer of our emails, though this does not invalidate the terms regarding coupon usage.
2. Eligibility & Entry Limits
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One Entry Per Household: Participation is strictly limited to one spin and one prize redemption per household.
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New Subscribers: This promotion is intended for new email subscribers. Duplicate email entries will be disqualified.
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Abuse: Home and Dry reserves the right to cancel any orders or invalidate vouchers if we suspect fraudulent activity, script/bot usage, or multiple entries from the same household using different email addresses.
3. Prize Tier Conditions Coupons won via the wheel are subject to the following specific spending thresholds:
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Tier 1 Prizes (£20 OFF, 20% OFF, and 15% OFF):
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Minimum Spend: These vouchers are only valid on orders with a minimum spend of £100.
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Usage: Single use only. One per customer.
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Tier 2 Prize (10% OFF):
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Minimum Spend: No minimum spend required.
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Usage: Single use only. One per customer.
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4. Redemption & Validity
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Where to Use: Winning coupon codes are valid for use on Collection & Delivery services or at our physical In-Store locations.
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Combinability: These coupons cannot be used in conjunction with any other discount code, offer, or promotion.
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Cash Value: Prizes have no cash value and cannot be exchanged for cash or credit.
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Expiry: Vouchers must be used within the timeframe stated on the winning screen/email (if applicable).
