Are you passionate about creating exceptional guest experiences and ensuring beautiful holiday homes are meticulously maintained? Do you thrive in a dynamic environment and possess a knack for organisation? If so, we'd love for you to join our team as a Holiday Lettings Property Manager!

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About the Role:

We are seeking a driven and detail-oriented Property Manager to oversee a portfolio of stunning holiday rental properties. You will be the primary point of contact for both homeowners and guests, ensuring a smooth and successful holiday experience for all.

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Responsibilities:

• Property Management: Conduct regular property inspections to ensure cleanliness, functionality, and adherence to safety regulations.

• Coordinate and manage cleaning, maintenance, and repairs as needed.

• Oversee linen and laundry services.

• Manage guest security deposits and handle any damage claims.

• Guest Relations:

• Manage all guest communication inquiries and bookings through online platforms and phone.

• Process reservations, payments, and security deposits according to company policies.

• Provide pre-arrival information and answer guest questions regarding the property and local area.

• Respond promptly to guest concerns and complaints, ensuring their satisfaction throughout their stay.

• Marketing and Revenue Management:

• Assist with creating compelling property listings and high-quality photos for online platforms.

• Develop competitive pricing strategies to maximise occupancy and revenue.

• Track and analyse booking trends to optimise pricing and marketing efforts.

• Administrative Duties:

• Maintain accurate property records and manage inventory.

• Liaise with homeowners and keep them updated on property performance and guest feedback.

• Comply with all relevant holiday letting regulations and licensing requirements.

 

Qualifications:

• Minimum of 1-2 years of experience in property management or a related field (e.g., hospitality).

• Excellent organizational skills with the ability to manage multiple priorities and deadlines.

• Strong communication, interpersonal, and problem-solving skills.

• Proficient in computer literacy with a working knowledge of online booking platforms and property management software (a plus).

• A keen eye for detail and a passion for ensuring properties are presented to a high standard.

• Excellent customer service skills with the ability to build rapport and address guest needs promptly and professionally.

• Knowledge of the local area and tourist attractions (a plus).

 

Benefits:

• Competitive salary and benefits package.

• The opportunity to work in a dynamic and growing industry.

• A fast-paced environment where you can make a real difference.

• The chance to contribute to the success of a growing portfolio of unique properties.

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To Apply:

Please submit your resume and cover letter to julia@homeanddry.biz or via the form below.

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We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin,