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Open roles:

Holiday Lettings Property Manager

Are you passionate about creating exceptional guest experiences and ensuring beautiful holiday homes are meticulously maintained? Do you thrive in a dynamic environment and possess a knack for organisation? If so, we'd love for you to join our team as a Holiday Lettings Property Manager!

About the Role:

We are seeking a driven and detail-oriented Property Manager to oversee a portfolio of stunning holiday rental properties. You will be the primary point of contact for both homeowners and guests, ensuring a smooth and successful holiday experience for all.

Responsibilities:

  • Property Management: Conduct regular property inspections to ensure cleanliness, functionality, and adherence to safety regulations.

  • Coordinate and manage cleaning, maintenance, and repairs as needed.

  • Oversee linen and laundry services.

  • Manage guest security deposits and handle any damage claims.

  • Guest Relations:

  • Manage all guest communication inquiries and bookings through online platforms and phone.

  • Process reservations, payments, and security deposits according to company policies.

  • Provide pre-arrival information and answer guest questions regarding the property and local area.

  • Respond promptly to guest concerns and complaints, ensuring their satisfaction throughout their stay.

  • Marketing and Revenue Management:

  • Assist with creating compelling property listings and high-quality photos for online platforms.

  • Develop competitive pricing strategies to maximise occupancy and revenue.

  • Track and analyse booking trends to optimise pricing and marketing efforts.

  • Administrative Duties:

  • Maintain accurate property records and manage inventory.

  • Liaise with homeowners and keep them updated on property performance and guest feedback.

  • Comply with all relevant holiday letting regulations and licensing requirements.

 

Qualifications:

  • Minimum of 1-2 years of experience in property management or a related field (e.g., hospitality).

  • Excellent organizational skills with the ability to manage multiple priorities and deadlines.

  • Strong communication, interpersonal, and problem-solving skills.

  • Proficient in computer literacy with a working knowledge of online booking platforms and property management software (a plus).

  • A keen eye for detail and a passion for ensuring properties are presented to a high standard.

  • Excellent customer service skills with the ability to build rapport and address guest needs promptly and professionally.

  • Knowledge of the local area and tourist attractions (a plus).

 

Benefits:

  • Competitive salary and benefits package.

  • The opportunity to work in a dynamic and growing industry.

  • A fast-paced environment where you can make a real difference.

  • The chance to contribute to the success of a growing portfolio of unique properties.

To Apply:

Please submit your resume and cover letter to julia@homeanddry.biz or via the form below.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin,

Apply here

If you have any questions, call 01243 543877.

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