Open roles:
Customer Service Advisor (Reception)
Laundry
Assistant
Seasonal Laundry Assistant
Seasonal Holiday Lets Assistant
Administrative Assistant
Seasonal Domestic Cleaners
About Home & Dry
Home & Dry is a family-run commercial laundry and holiday lets management business providing exceptional service to our customers in Chichester and the surrounding areas. We pride ourselves on our friendly atmosphere and high-quality laundry and property management services.
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Are you passionate about creating exceptional customer service and guest experiences. Ensuring beautiful holiday homes are meticulously maintained? Do you thrive in a dynamic environment and possess a knack for organisation? Are you one of those people that loves doing the laundry at home? If so, we'd love for you to join our team in some of our advertised roles.
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We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, sex, religion, colour, national origin or disability and welcome people from all backgrounds to apply.
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Customer Service Advisor (Reception)
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About the Role
We are seeking a friendly and enthusiastic Customer Service Advisor to join our welcoming Customer Service team. In this role, you will be the first point of contact for our customers, providing exceptional service and building strong relationships. You will play a crucial role in ensuring customer satisfaction by providing accurate information and guidance on garment care, particularly focusing on potential risks associated with different fabrics and treatments.
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Responsibilities
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Greet and welcome customers warmly, both in person and over the phone
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Provide customers with clear and concise information regarding garment care including potential risks associated with different fabrics and treatments
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Handle customer inquiries and resolve issues promptly and professionally
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Build rapport with customers and foster long-term relationships
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Manage incoming and outgoing mail
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Maintain a clean and organised reception area
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Assist with general administrative tasks as needed
We are looking for someone with:
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A positive and can-do attitude
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Ability to demonstrate a basic understanding of designer brands and their typical fabric compositions to assist customers in making informed decisions
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A strong work ethic and the ability to work independently and as part of a team
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Excellent attention to detail and a commitment to quality
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The ability to learn new skills quickly including computer and till systems
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Fanastic communication and interpersonal skills
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A reliable timekeeper
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Ability to build relationships with people
Previous laundry experience is desirable but not essential. Full training will be provided.
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Benefits
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Competitive salary
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Friendly and supportive work environment
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Opportunity to develop your skills and knowledge in the laundry industry
To Apply
Please send your CV and cover letter to james@homeanddry.biz
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We look forward to hearing from you!
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Experienced Laundry Assistant
Schedule: Full Time (Working hours fall between 7:00am – 7:00pm)
About the Role: We are seeking an experienced professional to join our core laundry team. This role requires technical knowledge of laundry operations and the ability to handle logistics.
Key Responsibilities:
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Operating commercial washing machines, dryers, and pressing equipment.
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Sorting linens and garments, identifying stain treatment requirements.
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Driving company vehicles for the collection and delivery of laundry.
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Quality control of finished items before packaging.
Requirements:
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Must speak, read, and write fluent English (essential for reading chemical labels and client instructions).
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Must hold a full, valid Driving License.
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Previous experience in a commercial laundry or dry-cleaning environment.
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Physical stamina (standing for long periods and lifting laundry bags).
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To Apply
Please upload your CV and/or cover letter below or email it to us at info@homeanddry.biz
We look forward to hearing from you!
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Seasonal Laundry Assistant (Evening Shift)
Duration: Fixed Term (June – October)
Schedule: Evening Shifts (5:00pm – 10:00pm)
About the Role: Ideal for students or those seeking a second job, this role supports our team during the peak summer rush. You will help process the high volume of linen coming in from holiday lets and commercial clients.
Key Responsibilities:
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Loading and unloading washing machines and dryers.
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Folding towels, sheets, and linens to a high standard.
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Packing orders ready for next-day delivery.
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Keeping the workspace clean and tidy.
Requirements:
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Reliable and able to work the 5pm–10pm shift pattern.
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Hard-working with a "can-do" attitude.
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Ability to work quickly and accurately in a warm environment.
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To Apply
Please upload your CV and/or cover letter below or email it to us at info@homeanddry.biz
We look forward to hearing from you!
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Seasonal Holiday Lets Assistant
Duration:
Fixed Term (April 2026 – October 2026)
Schedule:
Full Time (5 Days per week)
About the Role:
We are looking for a proactive and energetic assistant to support our holiday let operations during the busy 2026 season. You will be the eyes and ears on the ground, ensuring our properties are perfect for guest arrival.
Key Responsibilities:
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Visiting holiday rental properties to perform quality checks and changeovers.
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Managing linen inventory and ensuring supplies are stocked.
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Packing linen in preparation for property turnovers
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Answering client and new customer phone calls and emails
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Communicating property issues back to the head office.
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Assisting with finishing touches to ensure high standards and occasional cleaning duties at holiday let properties.
Requirements:
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Must hold a full, valid UK Driving License and able to use your own vehicle for business use.
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Reliable, punctual, and able to work independently.
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High attention to detail.
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Previous experience in hospitality or property management is a plus, but not required.
To Apply
Please upload your CV and/or cover letter below or email it to us at info@homeanddry.biz
We look forward to hearing from you!
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Administrative Assistant
Schedule: Part Time (Fridays only, 09:00 – 17:00)
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About the Role: We need an organized individual to help manage the end-of-week workflow at Home and Dry. This is the perfect role for someone looking for supplemental income or a role that fits around other commitments.
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Key Responsibilities:
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Answering phone calls and handling customer enquiries.
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Scheduling laundry deliveries and organizing logistics.
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Processing invoices, filing, and general data entry.
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Responding to emails and managing client correspondence.
Requirements:
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Computer literate (confident with email, Word, and Excel).
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Excellent telephone manner and communication skills.
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Organized and able to prioritize tasks efficiently.
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To Apply
Please upload your CV and/or cover letter below or email it to us at info@homeanddry.biz
We look forward to hearing from you!
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Seasonal Domestic Cleaners
Duration: Fixed Term (May – October)
Schedule: Variable hours
About the Role: We are expanding our cleaning team for the summer season. We are looking for trustworthy and thorough cleaners to maintain private homes and holiday properties.
Key Responsibilities:
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General cleaning duties: dusting, vacuuming, mopping, and polishing.
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Cleaning kitchens and bathrooms to a hygienic standard.
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Changing beds and managing laundry on-site where required.
Requirements:
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Previous cleaning experience is preferred but training can be provided.
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Trustworthy and reliable.
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High attention to detail (we pride ourselves on our standards).
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Access to own transport is beneficial but not always essential
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To Apply
Please upload your CV and/or cover letter below or email it to us at info@homeanddry.biz
We look forward to hearing from you!
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